Chibi Labs operates the Chibi mobile application ("the App"). This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, and what choices you have. By using the App, you agree to the practices described here.
For any privacy-related questions or requests, contact us at chibilovesyoucorp@gmail.com.
When you sign in with Google or Apple, we receive your name and email address from that provider. We use this information solely to create and identify your account.
Text messages and voice audio you send to your companion are processed to generate responses. Voice audio is transcribed to text for processing and is not stored in raw audio form beyond the transcription step. Chat history is stored in your account so your companion can remember prior conversations.
When your companion generates a reply, we send the message you wrote together with your recent conversation history, so the reply makes sense in context.
Your companion builds up a short list of facts about you from your conversations (for example, that you have an exam coming up). These facts are stored in your account and are sent along with your messages so your companion can refer back to them.
If you choose to attach a photo to a message, that image is sent for analysis so your companion can respond to it. Photos are not retained after the response is generated.
When you start the "Watch Together" feature, the App captures frames of your screen along with up to roughly ten seconds of the audio playing in the app at a time, and sends them to our servers for real-time AI analysis. The audio is transcribed so your companion can react to what is being said. This data is used only to generate your companion's reactions. Screen frames and captured audio are not retained after processing — they are discarded within seconds of analysis.
Your companion's name, personality and appearance settings — including any character description or inspiration you write yourself — are sent so the companion's personality profile and artwork can be generated.
Your device's local time and time zone are sent with your messages so your companion's replies are appropriate to the time of day where you are.
We collect anonymized usage metrics (which features you use, session duration, error logs) to understand how the App is being used and to improve it. This data cannot be used to identify you individually.
Subscription and in-app purchase transactions are handled by Apple and RevenueCat. We receive a confirmation of your subscription status but do not store or process your payment card details.
We may collect your device type and operating system version to provide technical support and ensure compatibility.
We do not use your data to train AI models without your explicit consent. We do not sell your personal data to third parties.
We never send your name, email address, contacts, location or payment details to the AI providers listed below.
The App cannot function without the third-party AI services listed below — they generate your companion's replies, transcribe your voice, and produce the voice you hear. Because of that, the App asks for your permission before any of your data is sent to them.
The first time you sign in, the App shows you a summary of exactly what is sent and which providers receive it, and you must agree before you can continue. You can read that same summary again at any time in Settings → How your data is used. If we ever change which providers we use or what categories of data we send, you will be asked to review and agree again.
If you do not agree, no data is sent and the App does not run. You can withdraw your agreement at any time by deleting your account, which also deletes the data we hold about you.
We work with the following providers to deliver the App's features. Each operates under their own privacy policies.
We retain your account data and chat history for as long as you have an active account. Screen content captured during Watch Together is discarded within seconds of processing and is never stored long-term.
When you delete your account, all associated personal data — including your profile, chat history, and preferences — is permanently deleted within 30 days.
All data transmitted between the App and our servers is encrypted using HTTPS/TLS. We use industry-standard security practices to protect stored data. No system is 100% secure; if you discover a security issue, please report it to chibilovesyoucorp@gmail.com.
Depending on your location, you may have the right to:
To exercise any of these rights, email chibilovesyoucorp@gmail.com. We will respond within 30 days.
The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will delete it promptly.
Your data may be processed in the United States or other countries where our service providers operate. By using the App, you consent to this transfer.
We may update this Privacy Policy from time to time. Material changes will be communicated through the App or by email. Continuing to use the App after changes become effective means you accept the updated policy. The date at the top of this page always reflects the most recent revision.
Chibi Labs
chibilovesyoucorp@gmail.com